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At Inroz Design, we want to make your shopping experience easy and comfortable, so we have taken measures to guarantee all orders you place with us will be secure and safe! Please email us if you have any questions! Please Note that all prices are in Canadian Dollars.

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Terms and Conditions

Definitions
‘Product or ‘Products’ includes handmade items or any other type of goods or services offered through this website.
‘Vendor’, ‘I’, or ‘me’ means https://ingarozindesign.com website, owned and operated by Inga Rozin.
General
2.1 These Terms and Conditions and Privacy Policy apply to any purchase of products or services from the Vendor.
2.2 These Terms and Conditions and Privacy Policy may be amended periodically and you will be deemed to have accepted any amendments if you use the website after those amendments have been posted.
Contract and price
3.1 All prices are in Canadian Dollars and exclusive of HST, unless otherwise indicated.
3.2 Description of products and prices may be subject to change or correction at any time without notice. Although I seek to ensure information is correct, I make no representation or warranty as to information being accurate or complete. If I discover an error, I will try to notify you as soon as possible and allow you to cancel your order and obtain a refund if desired.
3.3 By submitting an order you warrant that:
you are capable of entering into a legally binding contract with the Vendor,
you are authorized and able to make payment via the method you have chosen,
the information you have provided is correct, and your purchase is not made for the purpose of commercial resale.
3.4 A contract for purchase is only formed once I have accepted a payment via Paypal, Credit Card or Visa Debit.
 
Payment method
Payment can be made with valid credit cards directly (Amex, Visa, Mastercard, Discover Global Network cards) or through Paypal.
Delivery
6.1 Delivery time will vary depending on http://chitchatsexpress.com service. The Vendor is not liable for any loss arising from delays in delivery or failure to deliver (although you may request a refund if you do not receive products properly ordered: see section 7 below).
6.2 I work with http://chitchatsexpress.com only, and do not ship to addresses outside Chitchat’s service area.
Returns & exchanges
7.1  I gladly accept exchanges.
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept returns or cancellations.
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
• Custom or personalized orders
• Intimate items (for health/hygiene reasons)
• Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Returns and exchange details:
Please no returns - most of our items are custom made and cannot be re-listed and/or re-sold to others. Shipping fee is not refundable.
If you receive your item damaged in transit please contact me THE SAME DAY so that I may resolve the problem. Please be sure to check your package upon delivery - as I cannot accept claims after 2 days of receipt. A picture of the damage is required prior to any refunds (shipping costs are not refunded).
Warranties and Liabilities
8.1 The Vendor excludes any condition or warranty, unless it is expressly set out in these Terms and Conditions or is by law incapable of exclusion, restriction or modification.
8.2 The Vendor will under no circumstances be liable for any indirect, incidental or consequential loss or damage arising in relation to any transaction entered into, or any products or services purchased, through this website.
Privacy
The Vendor respects your privacy, as well as the confidentiality and the security of personal information provided by you. All information supplied by you is used by ingarozindesign.com solely for communication or promotion purposes.
When signing up for a newsletter from ingarozindesign.com, your email address is kept confidential and is used only for the purpose of sending newsletters, updates or special promotions.
Emails that are collected from subscription lists, are stored at the Mailchimp platform and comply with Mailchimp Privacy Policy that you can find here https://bit.ly/2L7XML6
You can unsubscribe from mailing lists or demand to delete your information at any time.
I Amay store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Analytics is Privacy Shield certified.
You can check if the service is Privacy Shield certified following this link: https://www.privacyshield.gov/list 

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy.
However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.
I generally keep your data for the following time period: 7 years.

Data Security

All the orders placed through this site are processed via PayPal. PayPal uses SSL technology to keep your information safe. In addition, when you send a payment using PayPal, I do not receive any sensitive financial information like your credit card or bank account number from PayPal. I only receive your shipping address and use it on order to ship the purchased product.
Law
These Terms and Conditions are governed by the laws of the Province of Ontario, Canada. The parties irrevocably submit to the exclusive jurisdiction of the courts of the Province of Ontario, Canada.
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